FAQ
1. WHAT'S BELLUMAIRE?
Bellumaire is elite armour for modern winners—crafted to signal ambition, control, and self-made power. It unites high-performers who reject average and build legacies, not wardrobes. Not fashion. A uniform for the few rewriting the game.
2. WHAT SIZES DO YOU OFFER?
We offer a wide range of sizes from XS to XXL. Please refer to our detailed size chart on each product page to find your perfect fit.
3. WHAT'S THE RETURN POLICY?
We stand by our products and offer a 7-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 7 days of delivery for a refund or exchange. Please ensure the items are unworn, unwashed, and in their original condition with tags attached.
4. HOW DO INITIATIE A RETURN?
To initiate a return, please contact our customer service team at contact@bellumaire.com with your order number and the reason for the return. We will provide you with detailed instructions on how to proceed.
5. DO YOU OFFER FREE SHIPPING?
Yes, we offer free shipping on all orders over £90. This promotion is automatically applied at checkout.
6. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders are typically processed and shipped within 1 business day. Delivery times vary based on your location:
UK Orders: 2-4 business days.
International Orders: 3-5 business days.
7. CAN I TRACK MY ORDER?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our website or the carrier's website.
8. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
9. DO YOU SHIP INTERNATIONALLY?
Yes, we ship to select international destinations. Please check our shipping policy page for more information on the countries we ship to and the associated shipping costs.
10. HOW DO I CONTACT CUSTOMER SERVICE?
You can reach our customer service team by emailing contact@bellumaire.com. We aim to respond to all inquiries asap.
11. HOW DO I TAKE CARE OF MY BELLUMAIRE GARMENTS?
Care instructions are included on the label of each garment. For best results, we recommend following these instructions carefully. If you have any specific questions, feel free to contact our customer service team.
12. CAN I MODIFY OR CANCELS MY ORDER AFTER IT HAS BEEN PLACED?
If you need to modify or cancel your order, please contact us as soon as possible at bellumaire@gmail.com. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we cannot make changes.
14. HOW CAN I STAY UPDATED ON NEW ARRIVALS AND PROMOTIONS?
You can stay updated by subscribing to our newsletter and following us on social media. We regularly share news about new collections, special promotions, and exclusive offers.
We hope this FAQ section answers your questions. If you need further assistance, please don't hesitate to contact us at contact@bellumaire.com. Thank you for choosing Bellumaire!